Privacy Policy

Thai Retreat Sheffield ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, book a treatment, or interact with us.

Information We Collect:

We may collect the following types of information:

Personal Information: This includes your name, contact details (phone number, email address), address, date of birth (if relevant for treatments), and any health information you provide for consultation purposes.
Booking Information: Details of your appointments, treatments received, and payment information.
Website Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited. We may use cookies or similar technologies for this purpose.
Marketing Data: If you opt-in, we may collect your preferences for receiving marketing communications from us.

How We Use Your Information:

We may use your information for the following purposes:

Providing Services: To process bookings, provide treatments, and manage your account.
Communication: To contact you regarding appointments, confirmations, and any relevant information about your treatments.
Improving Services: To analyze website usage and customer feedback to improve our services and offerings.
Marketing: To send you promotional materials or special offers if you have opted-in to receive them. You can opt-out at any time.
Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information:

We will not sell or rent your personal information to third parties. We may share your information with:

Staff: Our therapists and staff who need access to your information to provide treatments and manage your appointments.
Service Providers: Third-party service providers who assist us with website hosting, payment processing, or marketing activities. We ensure these providers are contractually obligated to protect your data.
Legal Authorities: We may disclose your information to legal authorities if required by law or to protect our legal rights.

Data Security:

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure.

Your Rights:

You have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccuracies in your personal information.
Deletion: Request that we delete your personal information (subject to legal obligations).
Objection: Object to the processing of your personal information for marketing purposes.

Changes to this Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

thairetreatsheffield@gmail.com

This Privacy Policy is effective as of 14/02/25.